Privacy Policy

Introduction

Chainlink Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Contact information (name, email address, phone number, company name)
• Shipping information (origin, destination, commodity details)
• Quote request details
• Communications you send to us
• Account credentials if you create a customer portal account

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide freight brokerage and logistics services
• Respond to your inquiries and quote requests
• Process and manage shipments
• Communicate with you about your shipments and our services
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

Information Sharing

We may share your information with:

• Carriers and service providers – To facilitate shipment pickup and delivery
• Business partners – To provide services you request
• Legal authorities – When required by law or to protect our rights
• Professional advisors – Such as lawyers, accountants, and insurers

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Shipment records are typically retained for seven years to comply with regulatory requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: