Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of the website and services provided by Chainlink Solutions LLC ("Company," "we," "our," or "us"), a licensed freight broker operating under MC# 1266485 and DOT# 3662046. By accessing our website or using our services, you agree to be bound by these Terms.

Services Description

Chainlink Solutions is a licensed freight broker that arranges transportation of goods between shippers and motor carriers. We do not own trucks or employ drivers. We act as an intermediary to connect shippers with qualified carriers. Our services include freight brokerage, logistics coordination, shipment tracking, and related consulting services.

Broker Authority

Chainlink Solutions LLC operates as a property broker under authority granted by the Federal Motor Carrier Safety Administration (FMCSA). Our broker authority number is MC# 1266485. We maintain the required surety bond and insurance coverage as mandated by federal regulations.

Shipper Responsibilities

As a shipper using our services, you agree to:

• Provide accurate information about shipments including weight, dimensions, commodity, and any special handling requirements
• Properly package and prepare freight for transportation
• Provide accurate pickup and delivery information and contacts
• Ensure freight is ready for pickup at the scheduled time
• Disclose any hazardous materials in accordance with applicable regulations
• Pay all agreed-upon charges in accordance with payment terms
• Comply with all applicable laws and regulations

Quotes and Pricing

All quotes are estimates based on information provided at the time of quotation. Final charges may vary based on actual weight, dimensions, accessorial services required, or changes in shipment details. Quotes are valid for the time period specified and are subject to carrier availability. We reserve the right to adjust pricing if shipment details differ materially from what was quoted.

Payment Terms

Payment terms are Net 30 unless otherwise agreed in writing. Late payments may be subject to interest charges of 1.5% per month or the maximum rate permitted by law, whichever is less. We reserve the right to suspend services for accounts with outstanding balances. Customer is responsible for all collection costs, including reasonable attorney fees, incurred in collecting overdue amounts.

Liability and Claims

As a freight broker, Chainlink Solutions arranges transportation but does not take physical possession of freight. Carrier liability for loss or damage is governed by the Carmack Amendment (49 U.S.C. § 14706) and the terms of the carrier's bill of lading.

To file a claim:

• Note any visible damage or shortage on the delivery receipt at time of delivery
• Report damage or loss to Chainlink Solutions within 24 hours of delivery
• File written claim within 9 months of delivery date
• Retain damaged goods and packaging for inspection
• Provide documentation including photos, invoices, and repair estimates

Chainlink Solutions maintains contingent cargo insurance to provide additional protection in certain circumstances. This coverage is secondary to carrier liability and subject to policy terms and conditions.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAINLINK SOLUTIONS' LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TRANSPORTATION CHARGES PAID FOR THE SPECIFIC SHIPMENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA.

Indemnification

You agree to indemnify, defend, and hold harmless Chainlink Solutions, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your breach of these Terms, your violation of any law, or your shipment of prohibited or improperly described goods.

Prohibited Items

We do not arrange transportation for:

• Illegal goods or contraband
• Undeclared hazardous materials
• Live animals (without prior arrangement)
• Human remains
• Currency, negotiable instruments, or precious metals
• Firearms or explosives (without proper licensing)
• Any items prohibited by law

Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. For matters not preempted by federal law, any disputes shall be resolved in the state or federal courts located in Hamilton County, Ohio.

Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Contact Information

For questions about these Terms, please contact us: